Virtual Assistant Support
Medical Records Management Associate
- Assist in organizing, planning and directing the medical records in accordance to policies and procedures
- Assist in recording all incidents/accidents
- Retrieve resident records (manually/electronically
- Files information such as nurses notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into the EMR
- Ensure incomplete records/charts are returned to appropriate personnel for correction
- Perform all duties within HIPAA regulations
Medical Transcriptionist / Medical Scribe
- Convert audio file and transcribe all the files received during the day
- Ensure 98% to 100% accuracy in the transcription
- Proofread all transcriptions prior to entering the data to avoid errors
- Perform additional tasks that are dependent on the provider
- Perform all duties within HIPAA regulations
Front Desk Services Submission
- Professionally assist doctors, staff, visitors, and patients
- Answer all phone calls in a professional and courteous manner
- Maintain confidentiality of all doctor, staff, and patient information
- Schedule appointments between doctors and patients
- Liaise between medical departments with discretion and professionalism
- Perform all duties within HIPAA regulations
Credentialing Officer
- Initiate the process of initial and re- appointment
- Communicate directly with medical providers for completion of credentialing process
- Secure credentialing documents: ACLS, BLS, PALS, etc., Hospital affiliation, Peer references, Malpractice insurance
- National Practitioner Database (NPDB)
- Hospital Affiliations○ State License○ SAM/EPLS
- Maintaining credentialing documents up to date
- Perform all duties within HIPAA regulations
HR Support Services
- Accurately enters a variety of data into information systems
- Maintains the confidentiality of employee information at all times
- Works with human resource manager in maintaining the employee database
- Running reports in the system for license expiration and contacting clinicians for the updates
- Alerts appropriate team members on late or missing documents required by HR compliance
- Perform all duties within HIPAA regulations
